Privacy Policy

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you sign up to access our resources or products, contact us or fill out any form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, country of residence, gender or credit card information. You always have the right to refuse to disclose any information about yourself.

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

  • To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you

  • To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs. We may keep messages that you send us through the website in order to provide the service you want.

  • To inform you – if you sign up for our mailing list, we will inform you about exclusive discounts or promotional offers, featured posts, information about products and services, and news bulletins.

  • To process transactions – Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To comply with law – we want to ensure that our business operations comply with the legal regulations set forth by any jurisdiction.

HOW DO WE PROTECT YOUR INFORMATION?

VictaPrep takes data security very seriously and works hard to protect user information from misuse or unauthorized access of disclosure. We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your sensitive, private information (credit cards, social security numbers, financials, etc.) will not be kept in our records.

It is important to note that VictaPrep respects your privacy and at any time, you can exercise your right to (a) know what personal information is held, (b) correct or update your information, (c) request a copy of your personal data, (d) request that VictaPrep doesn’t process your personal data or delete it, and (e) object to their continued processing of your data. You can do so by emailing info@victaprep.com

Currently, our payment processor is Razorpay. Razorpay uses and processes your complete payment information in accordance with Razorpay's privacy policy. Razorpay retains personal information to the extent necessary to comply with applicable legal and regulatory obligations, fraud prevention, as well as tax, accounting, and financial reporting obligations.

DO WE USE COOKIES?

Yes – Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. For instance, cookies may convey information about users’ usage on the website (including number of views, clicks, and impressions), which allows trusted third parties (Google Analytics) to track the activity on the website over time. See below for more information. 

You may, however, visit our site anonymously. Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad settings and content network privacy policy. You may also set your web browser to refuse cookies, or to alert you when cookies are being sent. 

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, providing ad services, processing payments, conducting our business (consultants), or servicing you, so long as those parties agree to keep this information confidential. These third parties use your information to provide our services and not for any other purposes. 

We may directly collect analytics data through Google Analytics or other third party analytics platforms, to learn about the traffic and usage trends for the website. We collect this data in aggregate form, so it cannot be used to identify any particular individual. This information may be provided to business partners and trusted affiliates for marketing, advertising, or other uses. 

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. If we buy, sell, merge or partner with other organizations or companies, we may include your personal information among such transactions and transfers.

ACROSS NATIONAL BORDERS

Our company is located in India, so your personal information may be transferred across national borders because we have servers located worldwide and the companies and people we hire help us run our business, so you can be provided services across different countries in the world. 

The policies above are in compliance with the General Data Protection Regulation (GDPR) of the European Union, which applies to any business that collects personal data from those living within the EU. You are entitled to the 8 rights stipulated under the GDPR, and we will ensure that these rights are honored. Additionally, our policy is in compliance with the UK Data Protection Act (DPA). If you want to know what personal information we have about you, and if you want to change or remove that information from our systems, please contact us.

YOUR CONSENT

By using our site, you consent to our privacy policy.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will update the Privacy Policy modification date below and such changes will be effective upon posting. Your continued usage of our website confirms your acceptance of our privacy policy.

This policy was last modified on 20/11/2020.

CONTACTING US

If there are any questions, concerns, or feedback regarding this privacy policy, you may contact us using the information below. In the case of complaints, we will investigate and work to resolve any disputes regarding use and disclosure in accordance with our privacy policy.